Shipping policy
sHIPPING POLICY At Lily Doll Boutique, all items are made with care and attention to detail. As many of our pieces are custom made or produced to order, shipping times vary depending on the collection.
PROCESSING & PRODUCTION TIMES Please allow the following timeframes before your order is dispatched:
PRE-ORDER ITEMS
• Estimated turnaround: 3–8 weeks
• These items are made especially for you and require full production time
IBIZA / RAVE COLLECTION (IN STOCK)
• Estimated turnaround: 1–2 weeks
• Ready-to-wear items with faster dispatch
DANCE SCHOOL UNIFORMS
• Estimated turnaround: 1–8 weeks
• Includes both standard and custom uniform pieces
Larger or bespoke school orders may require longer production times
SHIPPING
• Orders are shipped once production is complete
• Shipping costs are calculated at checkout
• You will receive confirmation once your order has been dispatched
DELIVERY TIMES Delivery times depend on your location and chosen courier. Please note:
• Delivery time is separate from production time
• Delays caused by couriers are outside of our control
IMPORTANT INFORMATION
• All timeframes are estimates, not guarantees •
During busy periods, turnaround times may be extended
• Orders are processed in the order they are received
SHIPPING RESPONSIBILITY
• Please ensure your shipping details are correct at checkout
• We are not responsible for orders sent to incorrect addresses provided by the customer
NEED HELP? If you have any questions about your order, please contact us via
: • Website
• Or your dance school (for uniform orders)
OUR PROMISE Every Lily Doll piece is created with precision, care, and that signature luxury finish — worth the wait 